Wheat Ridge

Did you find the metal you need but don’t want a full-length piece? Metal Supermarkets will save you time and money with our fast cut-to-size metal services. You’ll find everything here to meet all your metal supply needs! You don’t need to waste money buying more material than you need or waste time cutting metal to size.

At Metal Supermarkets Wheat Ridge, we offer a variety of in-house metal services and processing, including production cutting, shearing, delivery, sourcing hard-to-find products, bending and press brake, hole punching, miter cutting and hole drilling.

We can also help you with plasma cutting, water jet cutting, laser cutting, notching, flame cutting and more!

We service the Denver Area, including Lakewood, Golden, Westminster, Arvada, Boulder and the areas in between.

Call today to get your metal cut to size and ready fast!

Metal Supermarkets Wheat Ridge proudly serves many satisfied customers in a diverse range of metal industries and applications:

Stop by today to see how Metal Supermarkets can help with your metal supply needs!

Our Wheat Ridge steel and metal supply team is committed to excellent customer service. From the moment you first call the store or visit us in person to the moment you have the metal in your hand, we strive to get your job done quickly and correctly.

Our friendly, knowledgeable metal experts are ready to help you find the type of metal you need when you need it and precisely cut and process it to your specifications. If we don’t have what you need on hand, we’ll find it through our network of stores across the country.

Not sure about what kind of metal you need? Our staff guide you through our warehouse and help you determine what metal type, shape and grade will best suit your project needs.

Come in and meet the Metal Supermarkets Wheat Ridge team!

Customer Service Representative

Your primary responsibility will be to address the service needs of Metal Supermarkets’ customers. You’ll spend the day on your feet, moving between our customer service counter, the office, and the shop floor. Orders and inquiries are received via phone, email and walk-ins. You’ll consult with trade professionals and do-it-your-selfers, assisting in their material needs and working to find solutions.

Your people skills will make customers feel welcome, validated and well-served. When a customer leaves, they leave with their orders, confident and satisfied knowing their experience with Metal Supermarkets was a positive one. It will take strong multi-tasking skills and attention to detail as you juggle several demands at once. We’ll train you in operating our machines and working with different metals. If you’re customer focused, passionate about service and customer satisfaction, have a positive attitude, solutions driven and motivated to learn, we can teach you the rest.

WHAT ARE WE LOOKING FOR? THE RIGHT FIT!

• POSITIVE INTERACTIVE / PEOPLE SKILLS – People friendly. You love to help and work with the public
• CUSTOMER ORIENTED – Patient; empathic; providing excellent service and solutions to our customers
• THINKS “YES” BEFORE “NO” – Positive attitude and solutions driven
• MOTIVATION & ENTHUSIASM – You love to work in a fast-paced environment
• ATTENTION TO DETAIL – Meticulous. You understand details make a difference
• ORGANIZATIONAL SKILLS – With multiple projects on the go, you are able to stay organized to serve customers quickly and efficiently.
• TIME MANAGEMENT SKILLS – Multiple customer and order timelines. You know how to keep on schedule
• PROBLEM SOLVING ABILITIES – Confidence with troubleshooting, investigating and providing solutions
• ADAPTABILITY – Flexibility to respond to a variety of situations and requests

KEY RESPONSIBILITIES INCLUDE:

• Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, maintaining a high level of customer satisfaction at all times
• Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up
• Build sustainable relationships and trust with customers through open and interactive communication
• Recognize opportunities to generate sales leads and new customer development
• Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets
• Entering and updating customer information into our Point of Sale software, as needed
• Accepting cash and taking credit/debit card payments

QUALIFICATIONS:

• Minimum one year of proven customer service experience
• Computer skills such as MS office, etc. a definite asset
• Clear communication and effective listening skills
• Exceptional telephone skills and etiquette
• Fluent in written and spoken English
• Strong math skills; mathematically inclined

LOCATION:
Metal Supermarkets Wheat Ridge
765 Moss Street
Golden, CO, 80401

APPLY ONLINE

We accept cash, debit and credit cards. Commercial customers may request credit terms.

Metal Supermarkets Wheat Ridge is owned and operated by SACS, Inc. SACS, Inc is an independent franchised operator of the Metal Supermarkets store located at 765 Moss Street, Golden, CO, 80401.