See what our customers are saying about our Chicago (Niles) Store

M.B.

Very happy with the person that helped me. He was excellent.

Rick Placek

Service is professionable

M.S.

Always helpful and always get what you need!

M.E.

Orders are correct and ready on time.

T.C.

Convenient!

Bob Cecrle

Convenient< Quick reasonable

B.M.

Ease of placing orders and quick turn around

Kevin Yazdani

Good stuff

Roman Gratkowski

Perfect service.
Low price

Paul Mack

You always have the steel I need at a good price, but where you REALLY excel is with your employees: Your ENTIRE staff is GREAT!!! They are the most helpful and knowledgeable people I’ve had the pleasure of dealing with!

H.

Pricing and delivery

J.T.

Service was good

B.D.

Ez to work with

Ben Goebel

The team in Niles was great to work with. I brought them two large handmade one off templates and asked them to fabricate two custom-made mounting plates for my off-road vehicle. The metal version of the plates came back, precisely, fabricated, clean holes, drilled and ready to install. The work was done quickly, and the crew and Niles is very polite and professional.

S.Q.

I’m a small-potatos buyer, but team at metal supermarket never talk down to me or treat my relatively small orders any differently the the pallet-size orders.

They are always super friendly and aim to please. At times I’ve called with an order that I need in a hurry and they always jump to take care of me.

I recommend MS to anyone who’ll listen.

Steve Horwath

Cut-off and scrap area is great. I work with smaller quantities and I like to pick through the shelves looking for material. Holding pieces in your hands is far better than scrolling through the catalog.
Pricing is straight forward, the per-pound charge leaves no surprises, and I can buy just what I need.
I volunteer at a non-profit trades organization and I recommend the metal supermarket to all my welding friends and students.

C.

Service and availability of materials.

Ingo

Fast, reliable, friendly. I love that place!

Carl Rappolo

Fair price. Great service.

L.V.

Price was reasonable and included de-burring. Salesperson was friendly and helpful.

J.P.

Great service from great people

B.R.

I was able to purchase exactly what I needed with a fair price, helpful service and fast delivery.

M.D.P.

Fast, easy, good selection

Jim

Great service, competitive pricing & you can custom order almost any type or size of steel.

S.M.

Great service, very accurate details provided for questions asked.The material is very high quality.

Brian McAteer

Mike Pucci was very helpful and knowledgable of what selection of metal I needed. The piece we purchased was perfect for our needs! We will definitely go back to your Company if We need any further material! Thank You again for Wonderful Service! Brian Mc ateer

Ronnie Phillips

Great service. Quality material and reasonably priced

D.S.

Convenient
Always has in stock what i need
Turnaround time for quotes is always fast
Helpful people behind the desk

Vlad Tomashivskyi

Mike Pucci best of the best. my English is not very good, but Mike was attentive and very professional. he helped me find the right metal. I was very pleased with your service

T.G.

very kind and honest peoples

N.N.

great service, fast and easy

Chris Tiedmann

I go to Metal Supermarkets in Niles whenever I need metal parts to complete a project. Mike is extremely easy to work with and gives great recommendations based on whatever my specific needs are. They do a great job with custom cut or drilled parts. I appreciate having a local metal supplier who takes pride in their work and serving businesses and residents in their area.

M.B.

On my last visit, I ended up purchasing a few drops.
Many of my projects call for smaller pieces, so it make no sense for my to make “larger” purchases from online-retailers such as speedymetals, etc.
I plan on making more visits since there’s a huge variety of drops.
I will say I was “blown away” by all of it.
I’m happy that things were well organized, and I was happy with the level of customer support.
Only thing I’d love to see is Saturday-hours.
Thank you.

Odie Kivarkis

1- Close driving distance
2- wide variety to chose from
3- Good pricing
4- No minimum amount, how big or how small
5- Cutting to required size
6- Speed of execution
7- Nice people to deal with

Thank You

K.S.

Can shop around for what I need no pressure!

T.K.

Very convenient process. Great products.

J.O.N.

I liked that I didn’t have to be a business to buy from you and no matter how small the order you will still take it.

Mike Horist

Do you have a need. I showed up unannounced requested a couple pieces of steel of a specific size. 15 minutes later you walked out and placed it in my truck for me. I’m a very happy customer.

B.M.

Absolutely the most quickest response to a request for a quote and even faster availability of the product that was needed. Polite, friendly, and responsive to their customer’s needs. Will definitely purchase from again!

H.K.

The service is always quick, friendly, and knowledgeable!

M.W.

good

D.S.

The price and availability.

S.

Fast service and nice people to work whit.

Chester Pociask

You had exactly what I needed.

N.P.

Great service, great people with very good attitude and very helpful.. And decent prices

Scott Benson

Replacing a 100 year old roof hatch cap made of tin and wood on a Chicago two-flat and custom-made to the size of the hatch is no simple thing. No roofing or roofing-supply company returned my calls. I asked for a square piece of aluminum to start with, and built-up the cap with that aluminum and wood underneath, and thats what I received. Pictures to come …

J.D.

Great personalized service!

B.D.

Friendly helpful service. No minimum charge for a piece of metal.

John Sirovatka

It’s the easiest way to get smaller amounts of material. This makes it easier to reduce excess inventory and billing simple.

O.

Great service, very nice and professional people

J.L.

Great customer service! Outstanding help on finding what you need.

J.H.

Fast service. A very pleasurable experience

J.B.

They always do a great job and deliver when they promised !

B.G.

Would be nice to get quicker/easier price estimates or just have a transparent price list.

B.M.

Availability of material in stock, pricing and customer service very good.

Dave Garabedian

They always take care of our orders quickly and go over and above with customer service. Even when I give them little notice they get us taken care of quickly. 10 star company

Samuel

Quick turnaround and custom cuts and drilling.

D.C.

Prompt, service, accurate results.

J.G.

My steel delivery date kept getting moved back, and during one phone call I was told my order was ready but when I arrived for pickup it was only half done.

What made my experience positive from that frustration was the office offering to deliver to my home for free.

Gustavo Barahona

Mike is always very helpful at the front desk.

D.O.S.

Fair pricing and great customer service!

S.Q.

Excellent service!

S.G.

Friendly staff have or can get what u need.

Regina Rodriguez

Very professional customer service, the materials were delivered as promised.

Mike Botezatu

From the moment I called metal supermarkets I had a really good experience.Mike was very helpful and he answered all my questions.And he send me a quote in the time he said he will.After that I went to the shop to place the order and I had the pleasure to meet Mike and he placed the order for me.Everything worked out in the time frame I was given.Very nice people and such a good experience.I would definitely recommend Metal Supermarkets to everyone.Thank you.

J.P.

You guys are great. Always in stock and ready to go when you say it will be.

A.R.

great customer service

K.J.

They always call to confirm delivery.

J.P.

very easy to work with
had exactly what i needed

H.K.

The service and quick response time from the Niles team is great!

A.L.

The staff was friendly and helpful. I got everything I needed just in time because the person I worked with helped to arrange everything.

D.G.

Selection

L.B.

First class all the way.

E.W.

Karina was very knowledgable and knew exactly what I needed.

Tony McHale

The order was ready right on time and was perfect

Thanks

P.F.

Great service, pleasant people to work with, accommodating and reasonable prices

Joel Purpur

Very friendly and helpful employees.

Joe Haggerty

Everything.

N.N.

Great service

Chuck

Your people understood my needs and timeline and made it happen

R.E.

Well designed website. Helpful for the occasional customer of structural steel.

Vernon Potillo

Service was excellent, I actually feel they went beyond normal service to accommodate me and my very small order
Thanks for all your help

Rick Bekielewski

Nice place to do business. They always have what I need at a competitive price.

S.

Good service all the time.

R.H.

Karina was very prompt and courteous. Please give her a raise.

Ron lundgren

Everyone who answers the phone at the niles location is usually very helpful and is quick and efficient. I always have to get an email confirmation for price for my accounts payable and it always comes in a timely fashion. They are my go to for anything metal.

R.M.

People are very helpful.

Samuel

Great team and finishing services. Being able to have holes already drilled or miter cuts done saves our company so much time.

P.

Wide selection and knowledgeable staff!

J.G.

Response times, however it worked out as the job its self was delayed.

Victoria

Customer service was amazing. Great to work with and had what I was looking for.

P.D.

Friendly staff and they always have what I need.

B.

thanks for your high quality products

R.G.

Helpful, quicker than they quoted, reasonably priced.

N.M.

fast service no waiting time

B.C.

Great service and very friendly! Mike and Junior have helped me several times now when I just need a piece or two to finish a rush job. Very easy to work with and very fast turn around.

Mohammad

Friendliness
Knowledge
Concern

Jake Graves

Responsive service!

F.M.

First time customer – good experience.

J.O.

Fast service

J.

Quickness from order to received

O.

Easy, simple to get what I need

D.K.

The speediness and Jr. Garcia and Dan were very knowledgeable and were able to help us when we were in a crunch. Great job!

E.S.

Quick response and help and turnaround on purchased product

M.

Availability
Fast service

H.D.

Great group of guys , Dan and Jr are always very helpful. They always have material same day or next day. Good prices All in all great place to pick up material . Will always recommend this place to anyone

R.B.

Reasonabyl priced product with great location.

J.K.

location

S.Q.

Service is great and you’re always helpful even with small orders.

A.

Prompt and fair price

R.F.

……knowledgeable, efficient, cost effective and GREAT CUSTOMER SERVICE. Always the first place to go for metals.

G.C.

the variety

Rick

Convenient location, quick service and personable sales and service staff.

Riaz Ansari

Mr Junior so excellent talent
To communicate with clients
He helped me very well ,satisfactory
With his cool patience behavior.

B.M.

Quick turn around from time of order.

W.H.

You had what I needed and provided it in a timely manner.

Ahmad Basrawi

Great people to work with

Jim Mcdonough

Very helpful and can take care of any of ur metal needs.

M.

Super easy quoting/ordering and pricing is always reasonable, no matter how small the purchase.

Jason Sus

Knowledgeable and friendly staff, good pricing. Love buying end cuts by the pound. I wish they were open on Saturdays.

Josh Byars

Niles Metal Super Markets is a great steel supply house. Dan and the guys always take good care of us! Niles has worked with us as we have grow and our order quantities Grown.
Highly recommended !!!

P.D.

Easy access and nice people to deal with.

C.M.

Very good staff and excellent job.

R.H.

Great service, fast response/production time.

N.N.C.D.

Normally metal is available from stock and very easy to deal with

G.

I love being able to show up and browse drops

Jim

Great service for any metal wall covering you can imagine.

K.E.

always good fast service with a good price.

B.

Easy to check the available material stocks in the shop, good price range, and good location.

Dave Smith

The service and products are outstanding

B.

Ease of getting quotes
location

C.W.

Fast, great work, great pricing.

David Cederholm

I thought they were very helpful and the pricing was in line. They did a great job and were very responsive to my/our needs. I would recommend them and I would use them again if the need arises.

E.K.

communicating with the customer. I.E, making sure the customer is aware that the item may be a special order. That there may be “in stock” Items that would be comparable. Also emailing spec sheet that has prices listed would be helpful. sometimes price is as important as technical specs, depending on end application.

R.N.

Great service and very reasonable prices.

K.L.

The team responded very quickly to my order and were very friendly when I picked it up.

Thomas Bender

Good prices and great service. Prompt and easy to work with.

B.B.

Nice service

D.

Great representative and fast service. Plus the product is very nice.

S.

Good service

Jeff Benning

Metal supermarkets has a great selection of metals, fair prices, quick turnaround and a very helpful and knowledgeable staff. I recommend them to anyone looking to purchase any quantity of metal, large or small.

Jim

Convenience & quick replies.

Brad Behmer

Great service, awesome products, I always know I will find what I need at metal supermarket. My favorite part has to be the drop off section, I always grab a large handful of drop off for no particular project and idk how many times the drop off has saved m butt in a pinch

Omar Alikhan

Very quick and easy order. Will definitely use again

J.R.

Great job, exactly what I needed.

L.

I was not knowledgeable about metals and the staff was very helpful.
They helped me with my custom order.
Very friendly and polite.

Moss Jacobs

Very friendly
Did exactly what was requested

D.E.

Great to work with.

W.E.

We have used you for years, very happy with your company. Thanks

Brad Wirtz

Great place to acquire metals of every type. Guys in the office and the yard are very knowledgeable and helpful.

J.M.

better communication

Josh Byars

Niles Metal Super Markets has been a pleasure to deal with. We have built a solid relationship over the last year and a half. Dan has been a great resource for our fab shop as we have grown he has kept up with every need we have.

Highly recommended!!

Josh B.
Lindemann Chimney Custom Metal Shop
Lake Bluff , IL

J.

Service was quick and friendly

Richard S. Ruettiger

Good prices, cut accurately, and ready when promised.

M.

Quick quotes, good prices, and great selection.

S.K.

great people who are willing to help you find what you need.

E.F.

It was very easy to ask for what I needed. The folks who answered the phone were friendly and professional. I was able to have my sheet metal ordered, custom cut, and delivered within 24 hours.

Dave Garabedian

They always get what we need when needed

A.C.

A Catalogue of some sort would also be helpful. I am new to fabrication and am not aware of all the options/limitations

I typically work 9-5 mon-fri- so it is hard to get the timing right to pick up my orders. Weekend availability or the option to schedule a pickup off hours would make me more likely to return

R.C.

Guys were great. Cut the metal in half for me. Loaded it into my car. Quick and easy

Alan Lerner

Friendly, quick service with a great selection of metals and services.

R.P.

Friendly staff that has always been willing to help. Good stock of materials too.

M.T.

Great service and competitive prices.

Mark Furst

You guys were the only place I could find a weird size of extrusion that I needed for my deck railing project. And you got it in really fast. Definitely will hit you up again when I need something.

Richard Robbins

Great offerings and even more helpful staff.

J.W.

I do small-ish one-off projects: coffee tables, shelves, plant stands… I love how easy it is to order materials for a single project. I also really appreciate the drops section. I find a lot of inspiration while looking at the off-cuts, and frequently spend as much there as I do on the materials I order.

M.H.

Great service.

S.W.

Convenience, selection, and services

Humberto Delira

Material- if it’s not in stock the guys usually have it the next day.
The service, well what can I say. Dan , dean and Jr are very helpful, knowledgeable guys . Friendly atmosphere in there shop. Great guys
I will always keep buying from them, and will keep recommending them to other people.

J.H.

Quick and convenient. Especially in my business where I need relatively small quantities. Good guys work there and are very helpful!

George Marszalek

great and professional service

Ray

First off, you responded to my inquiry with a quote within an hour. Secondly, when I called with a question an actual person answered the phone who was also helpful and didn’t respond to my uninformed questions with any attitude. All responses whether by phone or email ere quick and thorough. Thirdly, my small order was ready within a day. I was completely satisfied with the transaction.

S.C.

Nice cutoffs selection to browse.

J.

They were professional and fast what more can you ask.

T.W.

I placed a small order. They had it ready in about an hour. I picked it up and was on my way 5 minutes later. That’s how you run a business!!

Ed Nerger

Received prompt attention and quote. Order was ready the same day. Good customer service. Will use again!

J.L.

Friendly staff, very accommodating

D.M.

The product was as specified,
The owner is very gracious in his dealings and understanding of the business.

James Whitesell

Friendly and knowledgeable staff. Pretty much always have what I need.

A.O.

Great fast service. Never disappointed

J.B.

Customer service is great!

C.K.

Very easy to find what I needed. Everyone was very friendly and helpful.

D.C.

I liked the price, quality and service. They were great!

John Bilski

Got the small metal job done for me. A place to turn to for the home owner that needs metal items for repair or DIY tasks.

N.N.

Excellent customer service and support

Michael Bennett

I like your convenience. And ability to work with customers

John Medich

Variety of products available.

Muhammad Alam

Everyone was very nice. Lot of variety to choose from. Friendly people to help cutting. I wish you have a basic Lathe Machine there so customers can get little bit more cutting, facing or turning to get the material ready for work. I really have hard time to get some turning on some material that I bought.

J.R.

Greats guys. Owner very helpful

R.K.

They had what I wanted

Chris Nesbitt

I have found everything I needed and have had great customer service. Quick, and professional associates make finding and cutting the products an easy process

Scott Harp

Quick and easy.
Friendly staff.
Great value.

Mark Setzer

Love this place, the guys are great to work with. its like an old school busses were they answer the phone and listen to there customers. Would highly recommend Niles Metal Supermarkets

Thanks Mark

john baethke

Amazing place full of every metal imaginable

Dan Goad

Product was exactly what I ordered. Delivered with lightning speed. This is the only place that I will shop for my metals in the future.

Thanks!!

Dan

R.

timely and competitive on materials

A.Z.

Great service. I really appreciate.

Raymond

As always, a very positive customer experience from the time an email quote was submitted, to the actual customer pickup. I still keep a five year old catalog at hand for reference! Thanks again Niles, Illinois Metal Supermarkets. Well done!

Mike Rendak

Prompt, accurate service!

Gerry Geyer

Niles Metals Supermarket has provided outstanding customer service. They either have it stock on the shelf or can fabricate it, which is super convenient. Thanks for getting us the right parts the first time, every time!

S.K.

Tom was very helpful and responsive

D.Q.

In stock, quick pickup, wide choice of material including the stainless I needed, and precut to needed dimensions saved me significant time – what’s not to like.

Martin

Able to get what I needed

B.R.

It’s been great for my small projects

C.

Dan and the team really helped me a lot and great to work with.

E.

quick turn around

Josh Byars

Great communication,fast delivery, wide variety of materials and services!!

Highly recommended

A.M.

Good service! I would recommend

A.

Friendly efficient service