See what our customers are saying about our Indianapolis (West) Store

C.C.

Great group of people to deal with very nice

Tad Grafton

They were very helpful and had what i wanted!

C.K.

It was easy to go so what they had and pick out what I wanted.

E.O.

Highly competent inside sales. Pleasant to work with. Competitive, fast delivery, good quality.

R.P.

Kurtis, Ryan, and Jesse, always work hard to ensure I have the parts I need by the deadlines I need them. Always grateful for their help.

Jason Hull

Customer service ! These folks get it. I’m a hobby machinist and random is the way, always in need of some of the most awkward types and sizes of materials, the drops sold here almost always fulfills my needs. The selection is great. But the people are what keeps me coming back.

D.T.

Great service and good pricing. Curtis is great to work with.

R.A.

All of the guys at MSI West are very helpful, but Kurtis Schimel has been a ‘Rock Star’ for us. Always covers our orders in a timely manner and hasn’t let us down yet with the “special” orders either. Material is always cut correctly and ready to use, which has been a real time-saver for us.

Jay Lemcke

There is a location that is very close to my shop. Which is great that if I do have to pick up material, I am not out of the office for very long. The guys at the NW Indy location always take good care of me. They do their best to accommodate my needs.

B.B.

Good service and competitive prices.

Greg Lindquist

Best customer service of any retailer I’ve dealt with. When I first got into metalworking, I was intimidated by the metal selection process, however; Metal Supermarkets were there to be helpful and got me exactly what I needed time and time again. I probably wouldn’t still be doing this hobby if they weren’t around.

M.A.

Awesome place to shop for my metal needs. I’ve always been able to find what I need and the customer service is great. Thanks guys at NW (W. 79th St) shop!

Dan Winship

Friendly knowledgeable staff.

Matt Sell

Good communication, with a great final product in a timely fashion!

Donald R. Parker Jr.

I can usually call and get the materials I need, cut to the size and shape I want on the same day. The guys are always helpful and fun to talk with.

Rob Swearining

Very friendly and willing to help anyway they can

K.

Great staff, service and products

P.B.

Very responsive team. Kurtis and Ryan are always very helpful, even with odd requests.

Daniel Benson

very quick delivery and quality product will be ordering again real soon!

T.W.

Ordering and pickup are very easy and convenient. The drop room is a big plus, but I wish there was a little better selection in there.

Phil Kibler

Been going there since they opened this store. Great guys always take care of me

Bill

The guys always try to help you get what you need. If they don’t have it ,they will get it as quick as they can.

M.Y.

Great products and service with quick turnaround

Doug Havens

The staff is all way willing to go the extra mile to help.

Rick Weber

Friendly, helpful service. Fast response. Fair prices.

Pauline Ashley

Very friendly, quick to respond with pricing and availability. Delivery is always prompt and Erin is great and friendly. Ryan listen’s to our needs and is honest about lead time, trying to always surpass our expectations.

Pauline Ashley, Master Built Construction

Rob Hedger

Very knowledgeable with helping pick the metal that’s right for the customers job. Great customer service!

Brianna Coon

Ryan is my buddy! They give the effort that is needed to maintain a good relationship!

S.B.

Made to what we needed and also got the materials in a short time and pricing was very good.

F.P.

They are great to work with and have everything you need ..awesome

Greg Senerius

The guys at Indy north side are very helpful and knowledgeable about the products, also, they call you back with proper quotes.

D.J.

Guy’s are always super helpfull

S.S.

I’m a tinkerer/hobbyist who loves stopping in to rummage through the scrap section. The selection and cost-savings over buying metal from big-box stores makes me very happy I’ve got a Metal Supermarkets location so close to me.

Matthew Cain

Love the no minimum delivery. Best service of all Steel yards around. While not always the best price, I’ll take that with the service I get. Keep it up and keep our business. Thank you!

J.H.

Availability of product, fast and responsive service

B.

Price and delivery

Donald R. Parker Jr.

Every time I call, the materials I need are in stock. They will also cut to size and usually have it done on the same day.

Justin Lyon

Customer service, knowledgeable approach, personal attention

Tom Jones

Fast and friendly cut and bend exactly how I needed.

J.W.

Very friendly, very helpful group that went out of their way to help meet my needs.

Dale Gorham

Very convenient

Kyle Mckinney

Your Indy west team is untouchable. Knowledgeable. Great service. Always answers the phone. Quick turn around time on custom cut pieces.

A.B.

Kurt is always incredibly helpful and a great person to go to if I need help. Prices are always more than fair, although if I’ve ever found prices cheaper somewhere else I’ve still ended up buying from MS Indy West instead because they’re a great company. Order processing/shipping is insanely fast, and often same day. Have already recommended you guys to people I know and to those who purchase metals at my university.

Sue Lieb

Always eager to get my order. Never disappointed

Aaron Cook

Metal Supermarkets was great! Really friendly and delivered my product super quick. Plus they had the best prices by far.

Have and will continue to recommend.

M.Y.

Great service, quick turnaround, and fair pricing. Having local delivery is also fantastic.

Dave Monday

All the people at the east and west side stores are great. It’s so convenient to have my metal delivered!

Pauline Ashley

Ryan Kehl is great to work with. When we call he is always courteous and quick to respond with pricing and information. One of the big reasons we like working with you is that you are quick to respond with delivery.

Rick Weber

Being able to purchase small quantities in exact sizes needed.
Friendly, helpful staff.
Convenient location to my shop.

J.R.

Service

P.B.

Kurtis and Ryan both do a great job of the finding the materials I need and getting them to me.

Randy Adkins

Friendly, knowledgable staff; willing to assist in all areas.

James Rice

Nice guys and good service

G.L.

Always accurate, great service and easy ordering process. I probably wouldn’t be interested in starting a hobby in metal working if it weren’t for Metal Supermarkets.

B.

The guys are great ,and they seem to always have what I need.

R.P.

Easy to work with.

Dan Drinan

You guys have been Fantastic and have always gone out of your way to help find what I need !

L.H.

Company & vibe is great—very helpful, committed & knowledgeable…have already recommended as a hidden gem for your misc. metal needs.

[FIRST NAME REMOVED] H.

Jake Fisher

Great pricing, awesome staff, fast and convenient! The guys here are always super friendly and willing to answer any questions or help if they can!

F.M.

Jesse and Randy and the whole crew @ MS Indy (East & West) are always on top of all request, no matter how small, it’s important to them.

D.A.

You had in stock the item I needed and it was cut to size when I arrived.

D.H.

They are prompt with sales quotes. Helpful staff when on-site picking up.

S.K.

Very quick and easy to purchase and pickup metal

D.N.

Quick response time and sourcing

R.L.

The customer service is great and they are very knowledgeable! They can always find what you are looking for! Ryan Kehl and Curtis are very helpful!

T.K.

It’s great to have a resource for small projects.

Doug Havens

The people. Nice setup and convenient for the small business

J.H.

I have always had great interactions and everyone is very helpful. Plus when I submit a question online someone actually responds and usually within the hour of submission.

Matthew Andrade

I can always seem to find what I need. My only complaint is that they’re not open on the weekends.

D.H.

Salesman was very knowledgeable and punctual. Very much appreciated

D.J.

Personal service, Curtis and Ryan always have an answer.

James Werich

Metal Supermarkets (Indy west) has excellent customer service with quick, timely, and effective communication, and strives to find exactly what we need with the best prices. Great to work with when ordering not only stock items, but also when I’m needing to find something specific and get it here in a pinch.

S.S.

Great place to pick up various grades of different metals and alloys in an amazing array of shapes, thicknesses and sizes. I often shop the scrap section for material to complete DIY projects at home. I’ll even pick up a piece of specialized or industrial material for a “someday” project. Example: I found a nice-sized piece of perforated stainless steel which made a perfect cover for an air filter housing in an equipment rack I was servicing. As soon as I used that piece, I went back looking for another one!

T.S.

You had everything I needed and wanted
Friendly service

Bill Braden

Courteous people. Quick turn around on orders.

Robert a Myers

Price. Friendliness of employees

J.B.

Easy to do business with on small purchases.

Seth Goodwin

Always have what I need, if I need anything cut up the crew gets to it right away. My orders are always done up right. Prices are great. Overall been very happy using them.

A.B.

Always super helpful, even with smaller orders. Incredibly fast shipping. Will definitely be using them as primary supplier.

Chad Morgan

You could not ask for better customer service. Employees were very knowledgeable and helpful.

Bill Lepage

Great service!

Carlos Morlaes

Professional support, quick solution, happy customer

B.S.

Connivance. Excellent staff

M.R.

The staff at the west side store has been extremely helpful every time I’visited that location.

D.P.

Good place for small volume metal, had material as promised, and also did some limited cutting which helped reduce project time. Ryan us very helpful and good to work with. Will be purchasing more in the future from Metals Supermarket, great concept in metals.

Donald R. Parker Jr.

The guys are always helpful. My materials are cut to the size I need. Delivery is fast.

B.G.

Order was turned around promptly and delivered on time.

J.L.

They have what I need most of the time and their location is very close to me. They prices are good and the staff is great!

M.Y.

Great service and availability of product.

Austin Hall

Excellent turn around time and good inventory on small batches of material. Great pricing and customer service.

Tim Green

Great service and fast delivery!

Douglass Dake

The team at your Northwest store here in Indianapolis always performs above a 10, I generally work with Kurtis and Ryan. Both of these guys are great, they make things happen. I would love to have a couple of employees of their caliber.

Thanks,

Douglas Dake
Advantage Experts In Clean

Bill

If they don’t have it they will work really hard to get it.

P.B.

Service provided by Kurtis and Ryan is fantastic!

E.O.

Local.
Very responsive
Lots of options

P.V.

Everything from the first phone call, to order, and deliver was great.

S.B.

Simple they had what I needed and delivered on time

P.R.

Friendly staff. In particular you’re super friendly and accommodating to small shop guys and home gamers. When I call ahead my order is always waiting for me no matter how big or small.

All that and your pricing is competitive with other distributors in the area.

MIchael Melum

Ryan is an asset to your company. Excellent employee. Very fast responses. Store was well stocked.

D.G.

Always have or can get what I need and the service is awesome. Everyone treats you like a friend.
Also like the fact they give free scrap metal to schools.

Charles Curry

Everything

P.C.

great turn around time

N.S.

very helpful. will be ordering from them again very soon!!!

H.F.

The customer service was great, pricing was good, product was cut quickly.

Thank you!

Vince Stout

I can get about any size, cut to shape

M.W.

Easy to work with for small quantity orders and very helpful in arranging outside processes as well.

M.D.

Helpful staff

Rick Coombes

Great service👍🏻

John Hartman

The product is just steel and you can buy that a lot of places but what you can’t buy is your great service. I’m a very satisfied customer. John H

Kyle Mckinney

Very personable service. Curtis, Ryan & their team are great to work with. Very fast turn around time on orders too

C.Z.

Your services are in a market that is heavily under represented. Previously, I have been required to order large pieces and quantities through on-line vendors, such as McMaster-Carr, which also take a bit of time to arrive. Having a location where I can go and pick up materials cut-to-size, the same day is awesome.

Jay Lemcke

Great service and friendly staff.

G.B.

Pricing and the drops

Brent Arnold

Were able to take a minimal drawing for Manufacture Discontinued item and get it cut and drilled quickly. It was a small order of only 10 and they didn’t hesitate.
i would highly recommend them.

M.N.

No matter how small or big my project was it was just as important.

Rick Weber

Conveniently located. Price competitive.

K.O.

Very good customer service. Quick response on RFQ. Good pricing.

D.J.

Friendly and knowledgeable sales staff.

J.H.

They will show you the different products so you can make the best decision for your project.

M.R.

Staff was friendly and knowledgeable. They made sure I got the right material I needed for my project. Quick service too.

Brian Hull

Easy access to the metal I need quickly. Friendly staff!

Doug Havens

The people
Ok

P.P.

Metal Supermarkets came though for us. Appreciate it very much!

Derrick Slack

Great customer service

Matt Hendey

The guys went above and beyond to take care of us quickly.

C.S.

Great service

D.C.

This was my first time purchasing from your company. Your price for the material I was purchasing was better than I could find elsewhere and you had what I needed in stock. The sales counter guys were great, and the guy that helped me load was great as well. Ryan Kehl was the Customer Rep listed on the invoice. Great people and I’ll definitely make you guys my first choice for metal purchases in the future. Thanks! Dave [LAST NAME REMOVED]

D.J.

Sometimes don’t have what we need. But your our first call.

S.W.

Friendly, helpful service and very well sized materials

H.F.

The customer service is very helpful for opinions on projects

Larry Burchett

Excellent service and quality product

J.R.

Full access place with everything you need . Knowledgeable staff

M.M.

Always excellent service and quality

R.A.

As a new customer we are experiencing fast, reliable service. Any hesitations have been our own fault. Staff is very friendly and knowledgeable.

C.K.

Cut to order diamond playe.

D.

Large inventory.

Adam Diaz

Quick quotes and great service!

Ed Olberding

This was my first order from the Indianapolis West Metal Supermarkets and I was very pleased. I placed my order for precision-cut hot rolled plate steel on a Wednesday a few minutes before closing, and it was ready for pickup shortly after opening the next morning. Ryan K was great to work with.

Seth Goodwin

Only place to get metal! Great selection, price is right and if you need cuts made they will do it for you, now that’s helpful! Wouldn’t go anywhere else!

E.O.

I can call or just walk in & get what I need.

Steve Baldwin

Quick and friendly

David Ash

Good variety of tube, flat stock

J.L.

you got what i wanted

Dave Fletcher

Fast quotes and good prices.
Good customer service.

Dan

Local availability

Scott Smith

Super friendly and helpful staff. Fast service too.

P.R.

I’m just a guy in my garage doing small projects, but both your stores make it easy to do business with and your prices are competitive with anyone else in town.

Also you’re (maybe?) the only place in town you can easily buy machining brass and cold rolled steel cut to order off the shelf same day.

Tracy Turner

Friendly customer service and quick delivery to a residential address made my first experience with metal supermarkets a great experience. Price was just average, nothing out of the ordinary. My only complaint would be the edges of the sheered material I purchased. The edges of the three sheets I purchased all had heavily rolled edges from possibly a dull or improperly gapped sheer blade. If I had purchased these to use the edges as sheered it would have not been possible. Since I was cutting off square panels from these it did not affect my outcome.

Jay Lemcke

We have needed another metal supplier on the Westside of Indy for a while!
The guys are helpful and on top of it! Its also nice that they offer shearing and plasma cutting at this location!

N.C.

Efficient service , wide selection , and delivery!!

Brett Walden

Helpful and fast service!

L.L.

Local supplier with excellent customer services.

Bob Abraham

Convenient order placement, quick turn around and good guys

Steven Roskowski

The guys have always been very friendly. Orders are ready fast and the prices are the best I’ve found.

P.A.

Speedy response. Free delivery. Reasonable pricing.

M.N.

Good service gave me options and pricing for my project.

Brian Hull

Great service and friendly people! they get what I need in a timely manne.

C.S.

Prompt service. Effort of service. Ability to buy in small quantities

B.C.

fast quick reliable

S.S.

Fast service and prompt, friendly communication

S.H.

Great service at a competitive and fair price

John Johnson

Always a pleasure doing business with Metal Supermarkets. Quick response and turn around time for all projects!

A.H.

turn around and price were great

R.B.

The proper material was delivered in a timely manner at a reasonable cost. Thanks Folks

Diane Renforth

The level of services and friendliness of the staff was outstanding! Ryan took care of everything and I will use them again!

B.L.

Staff was great

Rick Stowers

Very friendly and helpful!

R.G.

Friendly, accommodating staff. Wide selection of quality material.

B.B.

Good prices, quick turnaround on orders, quality work on special operations.

M.M.

They had what I needed in stock, cut it quickly and the price was right.

M.Y.

Customer service and speed were fantastic.

D.J.

Kept me informed of the status of my order.

J.S.

I was slightly intimidated when I first went into the store because I know nothing at all about metal. Your employees all were professional and extremely helpful. Once I purchased what I needed from them they gave me references to get it powder coated and some fabrication work accomplished. Would definitely recommend anyone to do business with this establishment

M.H.

Convenient & quick

P.T.

Ryan was great at customer satisfaction 🙂

S.M.

Staff is helpful and easy to work with. Well stocked store

M.L.

Very DIY friendly.

M.W.

Good stock level. Prompt delivery if not in stock. Very personable staff.

K.A.

You guys were Awesome!..glad my Brother ([NAME REMOVED]) recommended you, everything was just as I wanted…I have already started to send you business as well…Thanks for your service.

K.K.

People were friendly and easy to work with….as import….they have a good variety of materials to choose from!

J.W.

Friendly staff, great communication, and have a wide variety of metals readily available. Look forward to our continued partnership with this company!

S.M.

Friendly helpful service and great prices

T.K.

Everything was just right

L.M.

GREAT SERVICE, GOOD PRICES

J.S.

Curtis and Ryan are awesome. Incredibly helpful guys. Great to do business with.

A.S.

You need to have more supply. You normally have 1 or 2 pcs

J.K.

fast and friendly

K.S.

Have been telling friends about you! Good Deals!

J.L.

Friendly staff and they have a varied supply of materials that I know people on this side of town can use.

D.R.P.J.

I can call in the morning and receive my products the same day, cut to size. They always treat me right. Their prices are very competitive.

D.T.

The gentlemen were very professional and helpful as can be, answered all questions and give other information about your company. I will not hesitate to send friends to the store or return myself.

K.H.

Very responsive on a small order.

B.G.

Friendly knowledgeable, staff. Great selection and competitive pricing.

G.Z.

Large Selection and Great Customer Service

R.W.

Price and getting custom, short lengths.

B.L.

Great service