See what our customers are saying about our Cincinnati Store

Ed Duncan

The people and quality] products

M.B.

Very friendly staff and fast service!!

A.W.

Knowledgeable staff

S.C.

convenience

Jason Pratt

Quick and easy to order and pickup.

S.L.

I got exactly what I needed and I got it on time!!!

John Witte

Good verity , good prices and quick service.

Jay Andress

Prompt, professional service delivering the exact product I needed.

T.K.

No job too small. Custom made on site.

M.H.

Easy to select and quick response to phone calls. Not being stuck on hold is also a great touch.

Steve Huber

Very friendly, Great service…

Jon Race

Dealt with Lucky over the phone and in person who made everything easy and provided excellent service. I would highly recommend using their service for anyone in need and I’ll be a customer for life whenever I have future needs. Thank you again!

P.D.

Great place,

Garry Ward

I was a walk in and was served quickly and with respect. Thank you for being on the ready!

B.N.

Service was excellent

B.S.

Had exactly what I was looking for with short lead time and good pricing.

J.F.

Great options and prompt responses

Luis Solorzano

yes they got me out at the door with my order in less that 10 minutes, I’m a very happy customer. recommended 100% satisfaction guaranty.

Kyle Osborne

Very easy to order. Friendly customer service. Excellent product. Fast turnaround.

B.A.

Purchased 3/16 inch steel sheet for a workbench top in our basement. Metal Supermarkets cut 3 pieces of mild steel sheet metal to the exact dimensions specified in their quote. Workbench top is very smooth with no imperfections! Very satisfied!

R.S.

good customer service

Johnny Smith

It was awesome on all stages of the purchase. Definitely be back for more material.

B.C.

Good, intelligent, friendly service.

J.V.D.

Very responsive and quick turn around on materials

M.G.

Very friendly staff, and quick delivery on in-stock products.

R.W.

The Ordering process was seamless coupled with a prompt pick-up date. Completely satisfied!

J.Z.

Easy to deal with and quick service!

Greg McKnight

Great selection of materials, shapes and sizes. Cut to length is a bonus.

A.H.

products have good competitive pricing and good products. Your customer service is great!

M.W.

Friendly, quick and competent attention from staff, online, at the saw, and at the counter.
No “insurance-mandated” prohibition against customers perusing the stock.
Flexibility of payment methods.

C.E.

Fast turnaround.

B.S.

Customer service is excellant, very friendly and efficient.

D.S.

Was quick, for a small quantity requirement.

G.S.

Fast and reasonable prices if you need chunks of metal and can provide drawings.

Alec Bolen

Awesome people and can always get my last minute orders in, cut and ready with no down time!

B.A.

Friendly, quick and professional service

R.A.

I needed a small sample piece to make sure the material would meet my requirements with out purchasing a large piece
But they can supply the sheets also

J.Q.

how fast and easy it is to order and pickup orders

F.T.

Service has always been excellent. Always ready on time

B.G.

Excellent prices and friendly service.

D.H.

Convenient

Scott Johnson

Excellent price product and customer service!

B.C.

Fast easy and I can look thru the drops for a peice I need.

What would you be willing to pay for a company that can custom Bend 3/8 mild steel in 12 ft. Lengths . I have access to a 359 ton break. Cincinnati area.

Steve Miley

It was easy doing business with them and receiving our materials was fast and with out a hitch. I will definitely use them next time. especially sense they had the lowest price.

J.S.

Great sevice and product availability in a timely manner

Mark Hamblin

the people are the greatest you will ever know and the girl at the front desk is the nicest kindest one of all

G.L.

Outstanding and Friendly customer service, as well as fast turn around

K.L.

Great service and product availability. Walk in and short wait for what you need.

Jared Carden

Fast and friendly service

Chip Miller

everyone was nice ,and helped me get the right metal

J.W.

The Cincinnati customer service staff are very friendly and helpful

Stephen Mergner

Quick production of cut supplies exactly to order.

T.M.

Price and material availability. Quick turn around for custom sizes

S.M.

Customer service and willingness to provide me with the materials I need.

Donald Fox

My local Metals Supermarkets location (Cincinnati, Ohio) has been nothing less than fantastic! I purchase different lengths of aluminum tubing once or twice a year in support of my Ham Radio hobby. Pricing is very reasonable, and the staff is very friendly/helpful.

M.D.

To be able to brows your inventory.

P.T.

Service is great and friendly.

R.S.

Easy quick service. Reasonable prices.

Jeff Cole

It’s a very can do attitude that always aims to please. Pricing is very reasonable, considering the urgency I’m usually needing my metal.

D.H.

Nice people, easy service. Highly recommend.

Tom Hogan

it’s nice to be able to buy small quantities of specialized metal products at reasonable prices.

D.Y.

Your staff was accommodating and extremely helpful.

John Treglia

I like the company because they do what they say when you pick it up the price is exactly what they told you I measured exactly to the measurements that I needed so everything works wonderful I’ve used this company several times and every time has been a very good experience the person’s ordering know how to order and they do it right the first time my hats off to them keep up the good work thank you

G.H.

Ability to get small items.

Geoff Klass

good price, excellent craftsmanship

Paul Kirn

How easy it was to order and purchase the material I needed. Staff knew the product line, got a quote back quickly, very easy to deal with. Paul kirn

T.G.

Service was very prompt and helpful.

Andrew Volz

Response back with quote was fast….
Good supply of stock.

E.D.

Excellent service. Very accommodating and all purchased components delivered on time as promised.

John Quigley

easy of use, quick service, quality product

Jake W

easy to call in and order and same day pickup

Steve Huber

Kaitlyn was a great help All is good…

M.S.

Friendly service and good prices!

D.R.

Friendly service

Rocky Cummins

Service is fast, and ordering is easy.

R.S.

Metal Supermarkets Cincinnati is:
1. Local
2. Products I need are in stock
3. Price is great

C.E.

On my last order – I was not notified that it was ready for pickup. It wasn’t until I inquired that I found out it was ready. That cost me a couple days in my schedule.

[NAME REMOVED]

W.W.

Selection, Service, Price, and Convenience

Carl Heinlein

You make it very convenient to order most things that we need without a quantity issue. Your prices are a bit higher, but your are convenience and dependability are worth paying a little extra. It would be great if you had some large or recurring order discounts in place.

I am a sign company that uses steel poles and sheets of aluminum.

BTW … The ladies that help us order (Katlin and Kaleigh) are off the charts GREAT!

I’m guessing if it wasn’t for them, the convenience factor would not be near as good.

M.R.

Very friendly and knowledgeable staff that worked with until we found the materials in stock that I could use.

J.C.

Speed and accuracy of service. Great source for odds and ends. Kaleigh White is outstanding to deal with.

D.P.

Prompt service at a very reasonable cost. I only had a small order but was treated like it was a large order. This is the way to treat customers!

Herb Branscu

Great friendly service. Quick and fast response to cutting order.
Thanks

Mark Hamblin

the staff is great and the product is super be it small quantity or large they make you feel very important

Tim Lynch

The variety of available stock, and the complete
communication in order-hadling.

Brandon Allen

Customer service was great, everyone we dealt with was extremely helpful. Delivery was prompt. Will definitely use them on any future projects in the area.

Chuck Roth

EVERYTHING WAS SMOOTH AND EASY. FAST QUOTE, HAD THE PRODUCT AND QUICK TURNAROUND TIME.

T.S.

great service, have what we need

Adrian Awad

Great service

M.N.

They have very wide range and selection of product in stock and they took care of me the same day.

B.S.

Excellent customer service. Kaleigh is the best.

S.K.

Everyone is very helpful in guiding through material selection to make sure you get what you need.

D.

I give it a 10! A 10! A fuckin 10!

Cameron Goad

Turn-around times were quick and we got exactly what we needed.

Dennis Dick

Great service. Orders are ready fast.

Shane Morgan

Staff was very accommodating, had materials in stock, and quick to turn around quotes.

Bill Farmer

Good people to work with, they know tremendous amount of knowledge about their products,

M.K.

Very reasonable rates!

W.P.

Convienence

M.F.

No minimum order and quick turnaround!

F.T.

Always helpful and does a great job

D.F.

you had stock that we could not find elsewhere

C.M.

excellent service and selection

Bill Whitehouse

Great people and nice selection of materials.

Richard Von Nida

Good prices and service for odd items or small amounts

Tony Griffith

Best metal service around, fast, friendly and accurate

Tony Griffith

Best metal service in the state

C.H.

Quick and easy when you have to have it fast…

J.P.

Easy to order and ready quickly!

Randy Goble

Service is great, friendly knowledgeable staff.

Tony Davis

Metal Supermarket provides quality products, professional service and quick delivery.

Tony, West Chester, OH

T.N.

large amount of stock

J.C.

Very quick response to inquiries, good customer service, good prices and timely delivery. Thank you.

Mike Leach

Always have what I need and super nice staff

B.S.

It is a great place to get metal quickly, if they have it in stock. They have saved us many times when we could not find something elsewhere. And their prices are reasonable too.

B.M.

It’s quick, easy to order and accurate results

John Charlton

The people were great, they treated my small order like I was a $M account , and the prices are competitive with McMaster

J.M.

My crew at the Cincinnati store are a-one

J.K.

Very nice people. They get the metal if they don’t have it in stock. Very easy to work with

J.T.

AAAAAA++++++++++++

Tony Griffith

Best service anywhere in the industry hands down!

J.S.

Copper

Mark Hamblin

great people very helpful always out to please the customer just a joy to go to for all metal needs

Carl Heinlein

Incredibly helpful. The employees there are easy to talk to and ready to help in any way possible. They cut any metal to precise measurements which saves us a lot of time.

Cory Weaver

Fast, Friendly, has everything I need.

M.W.

Product was cut to the length I needed and staff was quite friendly and helpful!

D.C.

helpful staff

James Geehring

Very pleased with how quickly my quote was returned and the speed at which my order was processed. Although not a huge order, I found the people very friendly and was impressed by what I would call an open and easily accessible presentation of their products and capability.

Lawrence Tuckosh

Friendly service and quick on providing materials with short lead times

Russ Anderson

Fast to fill my order. The product quality was very good.

T.H.

The ladies on the front counter know their products and what they have on hand and are more than capable to help you find the correct product you need to quickly get in and get out. I call and order they process the order and its ready when I arrive.

Rick Koeninger

Convenient, quick service, and friendly staff.

Rebecca McPherson

Great customer service!

G.S.

The staff is very quick to get orders processed and ready for pickup

Melissa Townsend

Staff is EXCELLENT! Never made me feel ignorant (even though I am totally!), answered ALL of my questions and were super helpful.

I’d never worked with metal before and the staff really helped me understand what was best for my projects and showed me where to find everything I needed.

There is an awesome selection of “drop steel” for hobbyists that won’t break the bank. I was amazed at the selection and the staff was more than happy to cut something to size for me so I could haul it easier.

I seriously posted on social media to let my friends know this place exists close to home. Many of them do metal working (more than I do, by far) and were looking for a metal shop with good prices that was local.

Kevin Tate

friendly workers good service

Jack Witterstaetter

They always have what I need ,and the price’s are fare

Wiley Bowling

We have been saved by your Company when we can’t find the material elsewhere on different
occasions. It’s just a matter of how much of it we need. And if you have it there.

Mark E

Quality of metal and friendliness of staff.

David Kircher

You all were absolutely wonderful in your products and help to get me what I need.
I understand I had an unusual product I was looking for but you all found it and got it in without any issues.
I will definitely be back for my metal needs.
Thank you all again.

Greg McMullin

Your girls at the sales counter are the best. Friendly and helpful and if you don’t have it they find it for me asap.

D.H.

Fast , easy and had what I needed

W.P.

You deal with the small stuff that people don’t think is important !

D.P.

Thank you for carrying inventory and fast turn-around times with both North Cincinnati and Dayton, Ohio locations during these most challenging supply times.

Bill Whitehouse

Its the people. Steve has built a great team and I enjoy working with Kalleigh.
Products are readily available and I can pick up quickly.

R.S.

In stock

Titus Green

I’ve worked customer service for 20 years, and these guys are the A team! Katlin & Kaleigh do an outstanding job. The shop is very quick to get the metal cut they seem like a dream team of employee’s. I’ll never go anywhere else!

A.A.

[FIRST NAME REMOVED]@ ANARCHYMOCO. Kali is outstanding with her attention to the customers needs. She returns my calls quickly to get me what I need.

C.A.

Kaleigh is top notch! Pay her well.

C.M.

Knowledgeable and courteous employees

B.M.

Great selection at reasonable prices.

Dennis Dick

Fast responses and good prices

Brian Duncan

Customer service is always great. Service speed for getting material is equally as great.

M.O.C.

Everyone is personable and very helpful. We (Haywood) always enjoy coming in and working with Kaleigh.

K.T.

Nothing really.

J.P.

The order was correct and done very fast .

Fred Williams

Very helpful and understanding young ladies in the metal sales industry, Any type metal you will need can be found there. Great company to do business with.

J.S.

Price!!
Speed!!
Friendliness!!
Easy to work with!!

Dustin Sinchek

First and foremost, the customer service is top notch. They are always so friendly and knowledgeable of their products and services. As far as their selection goes, I’ve yet to run into an issue where they didn’t have something I needed. I would totally recommend them!

Titus Green

Super quick turn around, Kaleigh was very helpful and friendly!

Graham Reid

Super friendly, knowledgeable people at the counter. Knew what I wanted and had it cut to length not even ten minutes after I walked in. Definitely will be back!

Tommy Hawks

Friendly service

William Dillion

I think your service is good price a little high last time though

J.T.

Fast turn around prices are good too

Terry Stephens

You get just what you need not the standard length and then have unneeded leftovers. You pay for the convenience, but it is worth it at times.

Joe Walker

Have what I need, its ready fast.

Terry Lawson

I needed allumin channel. They were on it .
Thank you. Lawson Plumbing

M.H.

great service

A.D.

Quick, friendly and the best price!

Dave Elliott

very attentive and helpful

L.V.

I came in with a specific small need for materials for a prototype. Kaleigh White quickly and enthusiastically understood what was required, located appropriate stock, encouraged my endeavor, and quickly finished the sale. Couldn’t ask for better service.

Ken Lutz

Cincinnati MS has a great selection, fast service, and nice people

J.W.

Fair Pricing, Very Reliable and Excellent Customer Service

D.F.

My business does not require me to purchase a lot of material but when I do need something you are always fair and efficient. I have used you for over 20 years now. My only regret is that you do not have a location closer to me in Akron.

B.P.T.

Walked in, told them what I was looking for and walked out with exactly what I needed.

T.N.

I call or send email asking for availability of a metal product. Within one working day, I receive a quote. I call and order the metal and can expect it to be ready the same day in nearly every case. Excellent.

Randy Goble

Quick, quality service and great customer service also.

P.O.

Everyone is always very helpful and very nice. Orders are always ready when I arrive

Paul Tyrer

My needs were listened too and accommodated. Excellent customer service.

Terri

Everyone is so helpful when we call for pricing.

J.D.

Easy to order and quick to get.

K.J.

Polite fun affordable place to buy steel

J.L.

You had exactly what I needed and the product was available and of great quality

Jerry Schrepfer

Kelly was fantastic via email in answering my questions and ensuring Metal Supermarkets could provide the product I needed for my boat trailer repair. When I arrived she was even more personable greeting me and handled the transaction with a smile. A refreshing change from the typical grumpy customer service employee. Another employee loaded the product in my car in a very pleasant manner bidding me a safe trip home.

If you need metal material for any reason, I recommend this great enterprise. They are definitely customer oriented!

B.S.

Very helpful and gives that extra attention to your customers. Extremely friendly.

K.C.

Great products and nice friendly staff.

Robert Nordyke

You have what we need and of good quality at a good price

J.S.

Your people onsite are always professional, helpful and easy to deal with.

C.K.

Always have what I need. Kaleigh is a delight to work with. Always cheerful.

Tim Mehl

Great product AND great people to deal with 😎😎😎🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸

B.F.

Material was on time and personnel is a joy to work with.

Paul Bowser

availability, service of materials and friendliness by all staff members Thank you

D.Z.

Variety of inventory

R.S.

customer service very good

David Westerhaus

Friendly service and a good price for the material. They cut to length, have a quick turnaround time, and give the option of pickup or delivery.

Bill Whitehouse

Great selection. Readily available. Kaleigh is AWESOME !!!

Gary Mcgill

Service was excellent as usual!

Jan Smiddy

This was one of the easites online transactions that I have ever done. The were fast and efficient. I will be using them again!

J.M.

Costumer service is great

R.K.

Fast supplies, great short stock prices

K.F.

The staff is very friendly and helpful. Great selection of products that fill my needs.

M.R.

The two ladies at the front desk were very helpful and the service was quick! I purchased steel rods and waited while they were cut to size. Thanks!

C.B.

You had what i needed and friendly and quick service.

M.W.

You charge by the pound.

J.P.

You can buy small amounts of metal. Very useful for small jobs.

Pauline Thorton

Customer service is always helpful and friendly.

M.M.

Kayleigh and the Metal Supermarkets Cincinnati team are great folks; friendly, helpful and accommodating!. They always have the materials on-hand for my projects and meet my schedule for pick up. I always recommend them to my business associates.

Tony Griffith

I love that you guys cut everything to the sizes I need everything I order is there promptly and quickly and the staff are magnificent!

M.W.

Products were good with good pricing. I had items that needed cut to specific lengths and they had them done by the next day.
Very polite on the phone and easy to deal with.

J.C.

the customer service was awesome!

J.Z.

They have Excellent customer service.

P.K.

Material availability is good. Turn around time is fast.

E.V.

The customer service at Metal Supermarkets in Cincinnati is second to none. We are always blown away at how fast our orders are ready. Special orders are never a problem, and we have been 100% satisfied with everything we have purchased. Kaleigh is great to work with, and we all agree that she deserves a raise for her attention to detail and all around great attitude. We wish that the rest of our vendors were as easy to work with.

Gary Hansman

You always have what I need. I like that you sell me one of a piece for a cheap price.

T.H.

Fast delivery and friendly service

Larry Flynn

Great people to work with at your Cincinnati location. Ordered my material and was ready fast. Was in and out when picking up order. Office staff Done a wonderful job. Also. Recommend them for all your metal needs. They had everything I need

M.G.

Easy and affordable way to purchase metal products without having to buy 20′ sections.

Mary Smith

Metal Supermarket has reliable and quick service. Very easy to work with and very knowledgeable. Would definitely recommend them to anyone with any type of metal needs.

Dustin Sinchek

The range of products and the staff is very courteous and helpful

J.G.

Good prices and quick turn around.

Michael Woodrum

Walk in welcome. Offcuts everywhere to play with. Tons of choices

J.B.

Friendly, helpful, and prompt.

Walker Pollitt

outstanding customer service, prompt delivery, and they had exactly what i needed in the way of stock.
Will certainly be back!

Rick Dixon

Fast service

Adam Olson

Price was reasonable. Service was quick and friendly.

M.S.

Easy to contact and order. VERY quick turnaround on the order. Easy pick-up.

A.O.D.

Stock more tubing round thick wall

Russ Melampy

variety of metals, close to home, great staff, friendly

John Butsch

Fast friendly service close to home had exactly what I wanted

Jens Rosenkrantz

Fast service, good prices, and nice people behind the desk and in the shop.

B.S.

Your company have very knowledgeable staff and always pleasant to speak with. No complaints about your products.

J.F.

very quick and accurate

R.P.

Both Kallie and Katy are awesome and always friendly to customers. I don’t know the other people’s names, but they are also always very happy to help. Totally recommend this place. They also have a really, really good selection of metal and their turn-around time is super fast. Great place and great staff.

M.C.

I was able to locate otherwise difficult to find metal, ordering was quick and easy, and the staff was friendly. My experience couldn’t have been any better.

Scott Janssens

Great service, affordable prices.

D.L.

Lower prices

J.C.

The purchase process and service was excellent. Definitely will shop here for any future needs.

Kevin Brady

Metal Supermarkets provided our company with fast and inexpensive service on a special request. We were very pleased with the results.

K.L.

quick response and everything was in stock and cut to order by the time I arrived. Very nice staff and did a touch free pick-up.

Michael Hamberg

I’m just a little shop and need to purchase materials per job while keeping drops and scrap cost down. Metal Supermarkets prices are competitive for me and just paying for the dimensions or lengths I need really helps me be competitive while quoting

Brian Rider

Friendly staff, fast quotes, and turnaround. Would definitely recommend to anyone!

R.G.

Great service from the time I ordered my metal until I picked it up. Staff very friendly and helpful

Randy Johnson

Convenient and fast

M.H.

Friendly service and they can get what I need.

Brad Oberklaus

Fast service. Great variety.

Bill Whitehouse

Great service and awesome people.

C.W.

Quick responses, wide selection easy delivery.