See what our customers are saying about our Hamilton Store

Timothy Sauder

Incredible selection of sizes and materials. Fantastic service. Highly recommended for those emergency situations where you need the right size, fast. Timothy

D.F.

Excellent

Excellent

Excellent

C.G.

Prompt friendly service

Rex Plant

We have done hundreds of transactions over the many years we have dealt with Metal Supermarkets, we have always been happy with staff, materials and delivery. We will continue to work with Metal Supermarkets.

D.W.

Generally have what we need and delivery is usually quick!

P.

Very friendly service and always find what we need. Great place

Shawn Doucette

The team down at Metal Supermarkets in Stoney Creek make running our fast paced business possible. Large or small orders they get us our material when we need it.

They are kind enough to slide through the occasional same day rush order for us when we need it as well.

M.W.

Fast and friendly service , great prices

B.

Excellent staff, very helpful
Excellent quality of product

B.S.

More price competitive

Saverio

Fast turnaround service and quick delivery.

Amanda Clarkson

Great response time and availability

G.

PROMPT SEFVICE

Phil

helpful friendly staff. great selection of material. always satisfied with my purchase. thanks!

J.G.

Pipe for flag pole was in nice shape.

John Grimsmo

Always a pleasure working with the team at Metal Supermarkets Stoney Creek! They know their stuff, can help me find the best sizes and materials, and are happy to make cuts to my specs. Keep it up!

A.

You guys have excellent services and great products.

L.P.

quick, helpful and great attitude.

S.S.

Inside Sales sends quotes in a very timely manner

D.R.

The service was great, the Team at Metal Supermarkets are very helpful and pleasant. The product is always on hand when we place our orders and it works for us.

A.

Quick replys to quotes, fast customer service. reliable orders

B.M.

I DEAL WITH THE STONEY CREEK LOCATION.
WOODY AND THE GUYS ARE GREAT AND ALWAYS
LOOK AFTER US IN A QUICK TURN AROUND TIMELINE .

Mark Mcleod

Selection and service.

K.M.

Great service from the team in Stoney Creek

V.C.

Great Customer Service. Quick Availability of material. On time delivery.

F.B.

Availability of non standard sizes ,custom cutting on small orders.

F.L.

The Orders are coming on time , people Friendly and professional ,at any given time

G.B.

The Staff are very accommodating and do their best to meet our needs in providing the products that we require, in a timely manner.

Thanks for being in business!

J.

if exact product requested isn’t in stock, always something in stock as replacement, prices are ok, staff always helpful.

Aren Vandervelde

Quick, efficient and fair pricing. Also have had good experiences with delivery to site.

Lorne Woods

It is more convenient to buy metal than it is to buy groceries!

M.A.

Great service! Great products!

T.S.

Good selection and service

D.J.

The staff always friendly and helpful

W.

wery good and quick service

M.G.

Quote requests and orders are always responded to, and processed, in a timely fashion.

Shelley

Super friendly and helpful- always has what we need!

S.M.

excellent service. friendly staff. small order or large they always get it right.

J.M.

The product is exactly what I needed. The guys were great to deal with. I had a timeline- which they met.

N.O.

You almost always have in stock what we need!

P.C.

Fast and friendly service every time I call or email. You can’t beat that. Your website is very helpful. Just your prices are too high. But you guys seem to be able to supply everything, so that is very good. What’s not to like! Keep on doing what you guys/gals are doing. I am happy customer.

G.H.

You usually have in stock, price is very competitive, quick response.

J.G.

great service, very knowlegable.

A.K.

I had a return request but policies at Metal supermarket made it tough. But the sales associate was very understanding and cooperative. Great experience

Andrew

Good morning ,

very good material selection , small runs ok , fast response.

Maybe little price improvement would be nice.

B.

The guys in the shop are super helpful and any time I have a project your company either has what I’m looking for or source it out in a timely manner

Leon

Excellent customer service

A.D.

Excellent customer service

A.K.

Great selection, friendly staff.

Fabian Zilberman

Very good and quick responses from the team at Hamilton Store.
Chad and Woody are the best!

Ken Somerville

Metal supermarkets is our go to company for metal purchasing. Good support and service.

Bill Hayes

Great service!
Pleasant, polite, knowledgeable of products and availability in phone conversation and in person at store pickup.
Highly recommend this store for anyone looking for metal products either for home/hobby or business.
Bill

Frank Plazek

They have good friendly customer service. Quick easy loading of products. At a very competitive price. Thanks guys for helping us get the steel to update our race car and get back to the track.

Isaac Silverthorne

Fast friendly service, Always able to assist with any metal related questions you might have.

Isaac Silverthorne,
IJS FABRICATION

C.G.

Friendly, quick and efficient.

D.W.

Great service here in Stoney Creek.

Mauro Zaverella

The service is GREAT! The crew in Stoney Creek never let me down! Always come thru!

Pamela Willis

Excellent service and always stock available

Debbie Gallagher

Always fast polite service

Gerrit Visser

Good selection, good service and helpful substitutions when needed.

Chris

Fast friendly service

Marty Paddock

Top notch crew … fast, friendly, accurate service. Always a comprehensive inventory and if not available usually will be next day. Certainly a top tier supplier for us. Keep up the good work

S.R.

Excellent staff providing exceptional help.

M.S.

Always have the material needed and cut to size without any questions.

Marlene Ballantine

Convenience —

Debbie White

quick delivery

Mauro Zavarella

Speedy service and have what I need.

D.J.

Service was friendly and I got just what I needed!

Gordon Seehaver

Excellent customer service. All the staff at the Hamilton branch give extra effort to get you what you need and on your way fast.

Paul Castellan

Overall service quality

T.

Extensive inventory and flexible with sizing

J.

quick serve and good price

W.U.

Easy to order. Product ready when promised.

Venice Perno

Great service
Guys in Stoney Creek Rock!

C.G.

Prompt concise service, helpful go to staff, go the extra mile,

kevin huggins

Service was did rite quick and price(s) can’t be beat

R.R.

Woody is very helpful and personable.

Sandro

Great service and pricing!

F.D.

Excellent service knowledgable staff very helpful sometimes a little expensive but it’s OK I am very pleased with the service.
[NAME REMOVED]
Dal tron electric

M.M.

Able to get small quantities, at a reasonable price

Brian Nestor

Yes, the service at the Stoney Creek location has been great!
Chad has serviced my account for several years and we are very happy clients!
Brian Nestor
Nestor Laser Works
[PHONE NUMBER REMOVED]

Mike Gater

Great staff and friendly service. Good fast turnaround. Chad and Woody fantastic to work with.

G.H.

good service

J.C.

Easy to find what I need and get a quote

D.R.

The guys are a great help and when putting in a purchase they are fast and very reliable

G.C.

Your dust group is far easier to work with than our local St. Catharines franchise.

F.L.

People and services

D.D.

Chad and his team are always very helpful when l call and need material , we are a jobbing
machine shop and are always looking for material rush , they always exceed my expectations
Metal Supermarket has a very good supply of all materials , l am very satisfied with your service

B.H.

Everything.

B.M.

Pricing, attitude of guys at the store

Mark Mcleod

Chad, Jay and Woodie. Dennis is pretty good too.

C.Z.

Great customer service

John Baron

I like the fast quotes & delivery times.

J.V.

I like the service

J.T.

deliver charge for large orders

L.H.

Small quantities are ok

J.B.

your service is outstanding, you always supply the material needed in a timely fashion.
Keep up the good work.

A.C.

The service and suggestions

Chad

Cut to length saves me tons of time.
Chad and Woody are extremely knowledgeable.
Chad Cooper
Cooper Custom

V.S.

Have what I needed and got my order ready fast

Masooma Morad

fast reply and reliable…

D.H.

quick responses and deliveries

S.A.

Knowledgeable and helpful people.

E.Z.

I deal with Stoney Creek Branch, Excellent service and most of the time OK pricing

Regards , [NAME REMOVED]

P.L.

I received exceptional customer service from the guys in Stoney Creek.I was in a jam and needed some materials ASAP.The guys expedited my order and got me my materials in record time.I was very impressed.Super nice guys as well!
I’ll be back!
[FIRST NAME REMOVED]

S.L.

Great staff always friendly and helpful. Good selection for small quantities.

Mike Raso

Fast processing of orders.

C.S.

fast and in-stock.

A.M.

Easy to ordered product and friendly staff

B.K.

excellent service and communication

Bob Patterson

Great service. My order came in a day sooner than I was told.
Knowledgeable staff

V.

Good inventory and service

C.A.

The Service, When we call to get a quote they very helpful.

[NAME REMOVED]
Shaw Almex Ind.

Kevin

Absolutely fantastic place to shop for all our metal needs! Woody is always a pleasure to deal with! Thank you for always accommodating our needs @ IRS Truck and Trailer!

K.T.

Great people great service.

B.H.

Just talking with the wonderful staff makes its all worth while. Your paying for an experience like no other, not just the material.

Leo Russell

Customer service is spot on- product mix is good – price is ok…

Eric Matthews

Very knowledgeable customer service, and pricing is good.

Anand Patel

Prompt, accurate service,
material availability

Andrew

Hi , in my experience , you guys are excellent,
some prices on exotic metals may be left for improvement.
Best regards,
Andrew Szafran
Abarth Machining

T.H.

Quick responses and excellent service.

S.M.

Quality products and excellent service. They will always cut what you need. Sometimes they are a little busy but that’s a good thing. Have never let me down.

S.A.

better price

Clive

I get exactly what I ask for and not paying for waste or manpower to cut it. It’s more efficient for me.

M.A.

Friendly staff, who make you feel appreciated and explain products.

P.

Great friendly service whenever I need material

C.G.

Fast, friendly service.

Ross Hamilton

Availability and price

Phil

always have a great selection and what i need

L.G.

Good service

T.N.

Decent reply rate, good stock for small quantities. Like being able to email orders efficiently.

T.H.

Chad is the man

Mike

how quick can get what i need

D.W.

Great service !

F.Z.

professionalism, solicitude and quick service.

Debbie Gallagher

fast and easy to order . Always friendly.

Nestor Cell: 905-572-3999

Fast service, friendly people, professionals.

F.B.

variety of metals, Cut to size ,access to other stores

M.B.

Customer Service is always on point — response times to requests are fast & accurate in relation to stock / delivery.

When time is of an essence, MS is always willing to try to go one step further to assist in getting the product ready when needed.

Pricing may not always be what we want to hear but then again — pricing is volatile everywhere these days!!

M.D.

Very convenient

C.H.

Really helpful staff!

Hamish Hunter

Great service
Great selection

Roy Sharp

Quick & easy. Your people did a great job.

J.S.

Better pricing.

J.S.

Fast and courteous service, a different product was recommended and it saved time and money so, thank you!

A.L.

Always quality service.

G.

The fact that you cut the steel to my desire.

Mike

quick, efficient, friendly

Nathan Purchase

Excellent material availability, and delivery is very prompt.

Iain Ganong

Good customer service, good quality product

R.D.

Chud is a great guy with good knowledge and excellent customer service.

S.O.

I’ve been told a few times “that material your looking for doesn’t exist, is no longer made/available etc” only to have another supplier find it easily for me….

D.F.

GREAT service & staff
GREAT stock of material
Prices are good

J.B.

Quick turn around on material.

Mauro Zavarella

Great service. Always do the extra!

Tim

Service could not have been better. My order was only $120 but I was treated like it was a $1000+

Shawn Doucette

Chad and the guys do an excellent job running the Hamilton Metal Supermarkets Store. Pricing is excellent and they are always willing to accommodate rush orders when they have material in stock.

Brandon Dendesten

Friendly staff great prices and very punctual

N.D.

Availability

M.L.

the services at Stoney creek

S.H.

Easy, quick and cheap 🙂

Fred

Excellent customer service & knowledgeable staff.

Rob Latford

Quick, courteous service. Prices are spot on as well. Will deal with this company for all my metal needs.

P.R.

great service

D.M.

Extremely quick quotes

P.K.

I really like being able to purchase what I need regardless of size and quantity.

R.R.

service is amazing and fast

K.O.

We order from Metal Supermarkets on an occasional basis and every single time I contact them they are very professional and knowledgeable. I get my items with days of ordering so there selection is wide range.

J.

price

Nathan

Great prices

Jeffrey Francis

Metal Supermarkets have very friendly employees and the prices are good as well as the product they sell, also you can have the pieces cut to any length you want with charging you for doing this I will let everyone know what a good place this is
Jeff

N.S.

Quality products and great service

J.H.

They reply to my email enquiry within minutes and have products that meet my needs and available to pickup within the day. I am very pleased with their service. [FIRST NAME REMOVED] H.

Joe Beaulieu

you have quick response time on our request for quote and prompt delivery service.
Thanks for being there for us .
Joe Beaulieu
Reel COH INC Purchasing

Mike Lucysyhn

The best place in town!

L.P.

Great service??

T.N.

An alternative size was offered for our order that met our needs. Could have had the size needed in stock.

Jim Cleaver

Great service

John Baron

Fast quotes and delivery times.
Friendly service.

Dan DePaulo

The manager Chad always gives us 100 percent service , he goes over and above to make sure we get the material we are looking for , his staff is efficient and friendly , thank you for all the extra effort you put in for us !

S.K.

Great supply and service for your metal conduit and pole needs. Company responds well to inquiries and offer competitive pricing with great delivery service. We will continue to use Metal Supermarkets going forward. Thanks you to team at Metal Supermarkets.

D.R.

the service was great and we like have your guys do what is requested and fast

MacKenzie

Woody is friendly, back house staff really work hard and get things done quickly.

Woody is very good at managing expectations for customer timelines, and always double checks stock against the inventory to make sure he doesn’t let us down.

I have dealt with many metal supermarkets in the gta. And Hamilton is my favourite.

They have lots of off cuts to browse in the front area in an Organized way.

Side note….. they really need a new computer at the front desk. It regularly crashes when inputting orders and they have to start again. I’m sure a new computer would pay for itself in lost time quickly. And make the guys happy.

Thanks,

Mackenzie.

President – Black cat metal works inc.

K.M.

Wide variety of materials available

Peter Cummings

very helpful and take the time to explain and assist whenever i needed help and fast service

Ahmad Mostafa

Very quick and no mistakes

C.M.

quotes come back quickly and material is usually readily available

T.A.

Better pricing.

A.W.

Customer service is always top notch.

G.T.

Pricing and delivery and quick response back to our RFQ requests

A.P.

Fast and friendly service, competitively priced

H.P.

Quick, Reliable and Nearby.

V.V.

Prompt service and response. Tom Deans is awesome!

S.M.

Good value,friendly staff and quick service.

Shayne McFarlane

Always great service. Knowledgeable staff. Your order is processed quickly and accurately. Great job .

F.

You usually have those things I need that are hard to find and your counter people are great. thanks

Mike Raso

Fast and reliable !

K.L.

Good prices and customer service

Daniel FitzGreen

fast customer service and even faster delivery. No reason to order metal from anywhere else.