Home Albany Reviews See what our customers are saying about our Albany Store 1054 Broadway, Albany, 12204 5 Star Rating - 228 reviews Powered by Listen 360 W. June 7, 2023 Fairly large fabrication job done well and on time at a fair price. They took the time to contact and clarify details of the job. And they deliver! Bill Bergman June 6, 2023 They were able to help us on a very short deadline! Fantastic work. S.D. May 9, 2023 Very quick and very easy! Richard Campilongo May 4, 2023 Quick quotes,fast service and everything I need when I need it! Rich, Campilongo custom welding. S.G. May 4, 2023 You had what we need at a reasonableprice J.R. May 4, 2023 The staff is very accommodating and go out of their way to service their customers. Daniel Appleby April 18, 2023 Order was fulfilled quickly and correctly. Staff was knowledgeable and helpful. Great inventory selection. Robert Blaisdell April 11, 2023 Always have what it need! Wolf-Dieter Stoeffelmeier April 11, 2023 Very professional, punctual and accurate Rob Ferguson April 11, 2023 They are alway pleasant to talk to. They are always willing to work with me on my projects. R.J. April 11, 2023 Friendly and knowledgeable customer service, fast turnaround of product orders Darrin Hart March 15, 2023 Always have what I need and with quick turnaround G.S. March 8, 2023 super fast service J.S. March 8, 2023 Quality products, quick service and turn around. Great for a person doing hobbies. Nothing like it around. Glad you are in Albany. C.W. March 8, 2023 Frank at the Albany store is very helpful and gets it done! Tim March 8, 2023 Can get just about anything. Joseph February 7, 2023 Helpful, prompt! Mary Loux February 7, 2023 I can get the metal pieces I need the way I prefer. No waste or on site stock N.K. February 7, 2023 Frank at Metal Supermarkets was very helpful throughout our project P.C. February 7, 2023 I have been happy with the inventory and pricing D.C. January 12, 2023 very quick response to request. Lori Palmer January 12, 2023 Very competitive pricing on small and large quantities. Great friendly responsive staff that knows their product and inventory well. If they do not have exactly what I need, they always offer an alternative. Love that I can pick up the small pieces and they will deliver the large pieces. J.P. January 12, 2023 Frank is always on the ball! J.V. January 12, 2023 Very prompt service and fair prices. Johnny Cicirello January 11, 2023 It was fast, easy and a great price! Robert Kenny January 5, 2023 Personalized service, understanding of our project, patience & accommodation with changes on project, provided all the required samples & paperwork required, quality of manufactured products L.S. January 5, 2023 VERY BUSINESS LIKE. Submitted a detailed quote and produced the product quickly. Can’t ask for anything better than that. Happy I found them as a supplier and I’ll use them again. Erika Tanner January 5, 2023 Always have what I need and ready quickly. I am new to the metal business and Frank has been very helpful, he answers all questions I have and does it nicely. C.P. January 5, 2023 orders processed promptly M.M. January 5, 2023 very easy to work with Alan Condon December 8, 2022 They always do a great job, quick turnaround times and the WELD’S are smooth and well done Diane, Frank and the rest of the staff are AWESOME W.R. December 3, 2022 Very good service,friendly does work correctly. R.S. December 2, 2022 convience W.D. December 2, 2022 In stock and very quick response T.G. December 2, 2022 The customer service is amazing! M.B. December 2, 2022 Frank was super accommodating and kept in constant contact so that we ended up with the desired result. Turn around was also super fast. Andrew Booker December 2, 2022 Great place for large or small quantities of metal cut to you spec. Frank June 7, 2023 A great company to do business with… Frank on counter is excellent .. always helpful and speedy service B.M. November 2, 2022 We Appreciate the fast service we received Kevin November 2, 2022 A vary good selection of materials !!!! And excellent work force all the way a round. W.E. October 14, 2022 Frank was very good to work with. Peter Smith May 4, 2023 Excellent to work with and delivery is on time, issues are address professionally Paul Zimmerman October 14, 2022 Fast and easy. J.C.J. October 12, 2022 VARIETY OF FERROUS & NON-FERROUS IN PLAIN & ALLOYS J.G. October 12, 2022 Fast service and turnaround time. Great prices. Easy pick up. Kyle Hemmings October 11, 2022 My team and I have ordered various material’s several times. All of the material arrived as requested in good condition and complete, the material is always delivered in a timely manner. Paul Lunde October 7, 2022 Great service and products John Sturges October 7, 2022 Fulfilled my order as requested and the service was excellent. Could use some signage on the street behind the storefront to guide inexperienced customers to the pickup door. C.B. October 6, 2022 decent price, good selection, pleasant staff J.O.B. October 6, 2022 Quick, good prices, cut to my size needed Riley Irving September 22, 2022 Frank did a great job taking my custom request and getting it turned around quickly and precise. V.D. April 11, 2023 Frank Loudis is top with customer service, responds immediately to requests for quotes and he delivers as promised. Highly recommend these guys for all your metal needs, big or small John Bishop September 15, 2022 The prompt service was great and the product was exactly what was ordered. Highly recommended C.R. September 14, 2022 Quick service M.M. August 15, 2022 Pricing is good and materials come in quickly. J.L. August 12, 2022 Great turn around on estimates and sourcing, one of my go to suppliers. Chantal Celis August 5, 2022 Really nice customer service! So grateful to be serviced by Metal Supermarkets! M.D. July 13, 2022 Quick response and turn around time, and great prices too. Jon Kerner July 7, 2022 Your customer service over the phone is helpful by being informative and unhurried. Your website is informative and navigable. Your estimates are quickly given and clear. When products are ordered they arrive in a timely manner. The quality of the materials you have delivered have been excellent. I would enthusiastically recommend Metal Supermarkets! E. July 6, 2022 Prompt service and material not back ordered John Vanheertum January 12, 2023 They are always prompt to provide me with the specialty cut pieces that I need for my business and notify me promptly when it is ready to pick it up. I’ve done business with them for many years and they are consistent with their business practices. Good thing to have these days….for sure!! S.C. July 1, 2022 Really good service!!! C.L. June 3, 2022 Quick turnaround. Willingness to quote and change quotes. David Coolman January 12, 2023 speedy and accurate cutting. great looking galvanized plate Marilou Pudiak-Town June 3, 2022 I called Metal Supermarkets desperate with a last minute need. Without hearing my complete list of needs, Diane assured me she would fill my order. She saved the day! The order was delivered on time and complete. This is the business to go to! C.A. June 2, 2022 The person I got the quote from was very knowledgeable and very kind! Would use your company again on future projects! M.S. May 12, 2022 Comprehensive selection, local shop Joe Shufelt May 5, 2022 The office staff is excellent, polite and helpful… R.C. May 5, 2022 friendly, attentive and responsive Diana Delp May 5, 2022 Friendly staff, FAST service. Had the variety of materials we needed. Thank you T.M. May 5, 2022 Quick turn around, knowledgeable staff S.P. January 12, 2023 fast response time, fast delivery D.B. April 12, 2022 Great to deal with Super follow up! Joe Montalto April 5, 2022 good fast service. Clifford April 5, 2022 I like that you cut to size. P.S. October 14, 2022 Pricing and availablilty M.R. April 5, 2022 Quick response to questions. T.F. March 10, 2022 One of the nine 3’ x 4’ sheets of stainless steel was out of square but other than that the ordering and receiving was easy and smooth. T.B. March 9, 2022 Well stocked, fast turnaround. Everything you need, when you need it. Mark Tidball March 9, 2022 Staff is very knowledgeable about their products. They are very quick to respond and are able to meet our short turn-around requests. R.B. March 9, 2022 Great service! We need pricing and orders very often, and they always arrive quickly. We often need to revise and it’s never a problem. Frank is great to work with. T.G. September 15, 2022 Good quality good service nice people to deal with B. March 2, 2022 deliver both my orders at the same time as requested A.R. March 2, 2022 Good prices, customer service rep at Albany (Frank) is great and professional, always turning around quotes even for small quantities in a timely fashion. Mark Patenaude October 14, 2022 Fast and accurate service R.M. February 11, 2022 Order was timely prepared, Customer greeting and knowledge was great. Thanks Matthew Doheny February 9, 2022 Frank and the team over over at the Albany location are rock stars! Beth February 9, 2022 Great customer service and very fast S.M. January 13, 2022 Thanks and its a pleasure doing business with your company A.C. January 6, 2022 Very friendly, thanks! H.C. January 6, 2022 Fast, friendly service. Got just what I wanted with no delay. Great communication. Will definitely come back. W.S. January 6, 2022 Price M.D. January 6, 2022 i can get what i want any time the albany ny branch is run by a woman named Diane. very nice very hard working woman she knows her product but the one thing that i or we as customer is the cost is just getting redicoulice high I beleve that this co. CEO. could take a cut in salaries & benifets to give back to the community IM [FIRST NAME REMOVED] and i havent spent thousands of dollars here but hard earned money i like the quality of your products please read this and think about it thank you S.M. August 5, 2022 Location and quality of service George Law December 21, 2021 Simply the very best metal products anywhere in the Empire State of New York. And the kindest most helpful employees on earth! F.W. December 21, 2021 service was great the aluminum i needed was in stock and the price was great. B.N. November 16, 2021 Great selection, quality, and fast. M.P. February 7, 2023 the service was on point.. the delivery was quick and efficient. R.S. December 2, 2022 Very prompt John Vanheertum June 9, 2022 Always prompt and have the order ready quickly. Great service! T. March 8, 2023 We use Metal Supermarkets often for some of our oddball orders. Frank knows his products and is always available to answer questions Eric White October 7, 2021 Responsive customer service, delivered project on time, and with a reasonable price. Will absolutely use you guys again for more custom metal work when the need arrises. And when I was in the office I overheard the owner donating work for a local school. Just reinforces my opinion of your business practices. It was a great experience for me from order through delivery. B.W. October 6, 2021 Great service. The Albany store has the best customer service. J.S. March 8, 2023 At the Albany NY store, a great place to buy metal, no matter how little my orders have been. Great people to deal with. I appreciate them being there. B.L. October 6, 2021 Individual, custom sized jobs/products Larry Frederick October 6, 2021 Everything was done on time and professional Jared Funari October 6, 2021 Fantastic customer service. Extremely fast turn around for custom fabrication Benjamin Boswell October 6, 2021 quick, efficient and good price. Kevin April 12, 2022 large selection, quick service, vary knowledgeable and friendly customer service. Sal Zarrelli September 5, 2021 Frank took my sketch and had their fabricator create exactly what I needed. It came out perfect and for exactly the price quoted. Mark Tidball March 9, 2022 Very Helpful and Responsive! B.B. August 11, 2021 they normally have what we need or can get it in a timely manner. Frank is very helpful!! Stan Weaver August 4, 2021 Fast turn around, good prices and friendly people! S.C. July 1, 2022 Good at giving quick pricing, many times over the phone on the spot. Sometimes they need to call back which they do in a timely fashion. Good service. T.L. August 4, 2021 Fast speed. Meets the specs. D.C. August 4, 2021 pricing and location is good and usually have the steel i need in stock. Jeff Sylvester August 4, 2021 From the quick service to the great prices I cant think of another good thing to say how good Metal Supermarkets is !! Im sure glad I found them …. Williams Hawkins August 4, 2021 I was able to get long lengths of 1 1/2″ stainless steel tubing at a reasonable price. I used the tubing for railings. It is very difficult to get longer lengths (over 8′) of tubing because the shipping costs are very high and delivery times are long. Metal Supermarket solved this problem by having 20′ lengths of stainless steel tubing in stock. Great job! Matthew Doheny February 9, 2022 Excellent service every time I go there. Michael Tizekker August 4, 2021 Frank made it easy to get the parts done and pick it up. D.C. August 4, 2021 Availability of materials and cost is competitive. Bryan Winters August 4, 2021 . C.R. August 4, 2021 I needed a small piece of 3/8″ aluminum (7″ X 9″) to mount a powered jack/dolly to my car trailer. I thought I’d have a problem getting such a small piece. They gave me a fair quote and cut the piece to size and I picked it up the next day. The whole process was very efficient. The next time I need something, I’d contact them first, before searching the Internet! C.W. March 8, 2023 Quick, accurate and reasonable price. Les Baird July 10, 2021 I like working with the staff on difficult fabrications. Barry Nark June 16, 2021 Respectful and Friendly on phone Everything is as I Requested Keith Wisner June 6, 2021 Ordered sizes needed and order was cut to size and shapes as needed. R.T. June 3, 2021 Easy to order. Material delivered as expected. Steven Meyer June 3, 2021 Dependable, considerate and prompt with delivery J.K. June 3, 2021 Fast, friendly service. Good prices. No complaints. Andrew Booker December 2, 2022 Ease of access, always have the materials Frederick Dohring May 13, 2021 If small parts are needed your company provides the easiest service. R.S. May 12, 2021 You can supply the hard to find material! T.M. May 12, 2021 parking is the only problem I see J.C.J. October 12, 2022 YOU STOCK CARBON STEELS, SOME ALLOY STEELS, ALUM, COPPER, BRASS, CUT TO CUSTOMER SPEC AND NO MINIMUM ORDER. D.C. May 5, 2021 Fantastic service and products were delivered in a timely manner. Thank you! Joseph May 5, 2021 Helpful, offers advise, courteous, great timely service Edward Lemerise May 5, 2021 Customer service was great. prices a little high, but not to bad Chuck Nielson April 3, 2021 Prices were great and delivery was on point….very happy w ur services…Nielson Construction Services G. April 3, 2021 Quick response, gave alternative material options. Great price. Alan Condon December 8, 2022 Always great attention to detail and service and quick turnaround G.S. March 9, 2021 Excellent service! M.F. March 9, 2021 Willing to take on small specialized jobs and did a great job delivering quickly. Guy Colville March 9, 2021 Fast freindly George Walling March 5, 2021 Orders are ready very quickly. People at the sales counter are helpful and friendly. The “shorts” rack is a great resource for home projects. S.M. March 3, 2021 Communicate. When looking to have the work done the ETA given was about a week. Following payment the days stretched into weeks, with no follow up nor were calls returned when I would call to inquire – it felt disrespectful of my time and business. In the end, the work was done well and I am pleased with the products. J.W. March 3, 2021 Quality and speed of fabrication M.O.L. March 2, 2021 Frank L. was great to work with. The initial quote process, production, and delivery was very timely. A great help in keeping our project on track. A.G. March 2, 2021 responsive, fair pricing Dave Clayman February 4, 2021 Fair prices for small quantities J.N. February 4, 2021 Good web site, quick responses for RFQ, found what I was looking for. S.G. February 4, 2021 Great customer service. Order was completed in a timely matter. S.M. February 4, 2021 pricing and location are good Jim Hamilton February 4, 2021 Good variety of materials custom cut to size, at a reasonable price with quick turnaround. My go to supplier for metal stock. Sam Wechsler January 13, 2021 Great response time. High quality work and products. Good prices. Professional staff. Love this place. Keep it up Frank and Diane. Brandon Hintz January 13, 2021 The process was simple straight forward and quickly allowed me to get the material we need. J.C. January 13, 2021 Ordering was easy and service was prompt and courteous. D.V. January 13, 2021 Convenient and easy to order and pick up. I find calling the office to place my order is the best way for me a I can ask questions if not sure. The staff has always been very helpful and the order is ready quickly for me to pick up [NAME REMOVED] Paul Plante January 6, 2021 I like the service and the rapid turn-around on my orders, plus the custom cutting which for me is a big plus. J.M. January 6, 2021 Quick, accurate N.G. January 6, 2021 Thank you for being very prompt and professional. Chris Scully January 6, 2021 Great job! Happy New Year! B.L. January 6, 2021 Moderate price, prompt service J.C.J. December 23, 2020 CARRY, CAN SOURCE ALLOY & NON-ALLOY METALS. V.D. September 15, 2022 Absolute best customer service. The rep for my company is always available, quick turnaround time on quotes and keeps delivery promise dates. Totally reliable source for metal and they have stock sizes for most metals. I couldn’t do what I do without this excellent service. Kathy Leutsch December 7, 2020 I’ve been very impressed with your CS team and their efficiency! W.R. December 7, 2020 Company has a quick response when ordering materials and sending drawings for quotes. R.M. December 4, 2020 Great service M.M. December 4, 2020 You have what we need most times and the service is quick. George Law December 4, 2020 Great prices. The best people and the best customer service anywhere! M.D. December 4, 2020 A good variety of metals and shapes that are locally available R.T. December 4, 2020 Order was done fast and accurate. J.A. December 4, 2020 Easy, fast and great customer service. Dan December 4, 2020 Have good selection of common material in stock if not ,get it in fast, competitively priced. Quick turnover rate. Knowledgeable and friendly. F.S. November 11, 2020 It would have been helpful to view my product in person before purchasing. T.P. November 4, 2020 Easy to pick up. Good prices. V.M. November 4, 2020 easy to send a request via email. quote sent back same or next day. order received in about a week. Perfect customer service. Clair Hesselton October 12, 2020 Easy to use no matter the size or amount of material needed. Ron Renzi October 7, 2020 Very responsive… frank went out of his way to get what I needed, which was a bit out of the norm for stainless steel pipe Melissa Dearborn October 4, 2020 New steel i all ways get what i want even tho the prices keep going up .. i like Diane in the albany ny shop she is all business and a hard worker… Allison Munday October 4, 2020 Perfectly made A stainless steel topper for a dresser. Handled my small request professionally and turned job around in no time at all! B.M. October 2, 2020 Price and service L.F. October 2, 2020 Your service was very prompt and it was easy to pick up my order. Everything was as I ordered. Les Edwards October 2, 2020 I like the quality of steel, aluminum we get from you . your on time delivery is a plus. you costumer service is very knowledgeable and easy to communicate with, T.K. October 2, 2020 Good quality done in a timely manner and at a fair price. Barry Witte October 2, 2020 The Albany NY franchise is excellent. The selection of in-stock metals is broad, and if what I need is not in stock they can usually have it within a few days. The on-site fabrication capability is also excellent, and the staff is highly skilled. I have been doing business with Dianne and Kieth for many, many years. They have earned my loyalty as a customer. Larry Filkins October 2, 2020 Everything perfect with my order. Thank You S.H. October 2, 2020 It is a slam dunk every time! Service is excellent and I have never been unable to get exactly what I need. The entire Albany team is exceptional. Brian Bird September 11, 2020 Great customer service. Easy loading with a trailer. Mark September 11, 2020 You make it easy. Material is in good condition, cut right and ready quickly. V. September 10, 2020 Built to my exact specifications. Very responsive. Always helpful. Fast. B.N. September 5, 2020 Awesome selection, quick service,knowledgeable staff, what more can one ask for. Great to have this store near. [FIRST NAME REMOVED] / Viking Fabrication. B.S. September 3, 2020 I like the great variety that you offer in your store. You could use a greater variety of tools steals seeing as I am a knife maker I need access to a greater variety S.G. September 3, 2020 Service is good R.D. September 3, 2020 Love you guys! R.S. September 3, 2020 Quick Donnie Thorpe September 3, 2020 Frank is Awesome. Putting another order together as we type….. Frank Endres August 12, 2020 Very quick and reasonably priced B.A. August 11, 2020 Good inventory and fast service John Vanheertum August 5, 2020 The people at the Albany Metal Supermarket are the best!! They nearly always have everything that I want and contact me as soon as it’s ready. Great company to deal with!! Kickdownrods Galore and More….John S.L. August 5, 2020 Your attention to detail. C.D. August 5, 2020 material was in stock they cut to length affordability C.R. August 5, 2020 Excellent service. Very fast on answers to my questions and on processing my order. Lou August 5, 2020 excellent service and availability Benjamin Boswell August 5, 2020 very friendly and quickly gets what you need done! T.H. July 15, 2020 Super fast response. Frank is great to work with! James Callahan July 15, 2020 Great service and welding quality is very professional. K.D. June 6, 2020 Quick service was able to get what I need locally for half the price. Diamond plate was a thicker gauge , but made it work. Thanks Marc OBrien June 3, 2020 ………..Excellent materials……..Prompt service!! V.D. June 3, 2020 Customer service and sales reps are just great. On time delivery with no hassles. Competitive prices!! Jeff Jones June 3, 2020 Availability and ease of ordering. After years of doing business with steel shops that acted like they were doing you a favor selling you steel it is a pleasure to do business with Metal Supermarkets. Great prices too!! D.C. June 3, 2020 Great service. Friendly A.S. June 3, 2020 got quote, easy sale and pickup J.S. May 8, 2020 Hard to say, Covid kind of gets in the way. W.J. May 8, 2020 Their products are exactly what you are looking for. Their staff is extremely professional. Their rates are competitive. Jaye Lansburg May 8, 2020 Service is always prompt & courteous. Always willing to go the extra mile to fulfill our needs. Thank you! Bob Blackburn May 8, 2020 They have a helpful and knowledgable staff with great prices. Mary Loux February 7, 2023 The service is great! My business requires certain standards, and Metal Supermarket is both patient and attentive to this end. My orders are also promptly filled. I regularly recommend use of Metal Supermarket in Albany, NY. Mary Loux, The Pillowfairy W.R. May 4, 2020 The quick response and the prices. Tom Raleigh May 4, 2020 Great, helpful customer service. Thanks Frank! – Tom R.S. May 2, 2020 very accomodating William Fredette May 2, 2020 Always quick replies to requests for quotes, and pick up is fast and efficient. Dan Roscigno May 2, 2020 Selection, personal service, high quality, price, location, availability. Richard Oden May 2, 2020 Everything, delivery, pricing, and service are top notch! Ryan Mcphail April 5, 2022 Extremely versatile in both materials and customization of those materials. David Ceccucci May 1, 2020 This is an awesome service ……will use again. J.D. April 10, 2020 Very good customer service. R.T. April 4, 2020 Called and order metal and went to pick up and was ready for us Load more